Internal Communications Specialist and Intranet Editor | The College of American Pathologists

The Internal Communications Specialist and Intranet Editor is responsible for:

·       Serving as the single point-of-contact for the CAP’s employee intranet, including all technical, people, and communication aspects, offering efficiency and ensuring accountability.

·       Serving as the key intranet strategist, implementer, trainer and owner of content management and workflow.

·       Developing and maintaining intranet content, including guiding other content managers and creators.

·       Stewarding intranet style and content, collecting content that employees have written and placing it on the intranet using best practice for content placement given technological considerations.

·       Training employees on the process they are expected to follow to post content to the intranet, including use of tagging and other best practices.

·       Building employee excitement around intranet contributions.

·       Ensuring a high degree of collaboration with Digital Services to ensure web brand consistency across the enterprise.

·       Developing and maintaining a calendar of year-to-year and year-specific needs for intranet communications.

·       Continuously monitoring results, seeking internal and external feedback, benchmarks, and metrics (eg, Google Analytics).

·       Keeping abreast of new intranet associated technologies to improve employee engagement, efficiency, and ROI.

Education:

·       Journalism, communications, or similar degree and background.

Experience:

·       At least 5 years of intranet management and employee communications experience.

·       Strong editing and writing skills.

·       Strong skills in developing, implementing, and adhering to style guidelines.

·       Experience in melding text, images, and content to create stories that engage employees as determined by metrics and anecdotal evidence.

·       Demonstrated experience in creative use of evolving technologies.

·       Demonstrated experience in successfully managing and tracking projects.

·       Experience in coaching and training.

·       Strong project management skills with ability to meet multiple deadlines for multiple projects.

Related certifications:

·       SharePoint certifications or other related training and experience.

·       Possible project management certifications.