Communications Operations: the Work Behind the Work

Event Details

Date Thursday, Feb 19, 2026
Time 11:30 AM to 1:00 PM
Location 200 W. Madison
ChicagoIL 60606
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Seating is limited

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$45.00 Non-member (Join now!)
$30.00 Member

Join the Publicity Club of Chicago on Thursday, February 19 for a timely conversation on how communications operations is evolving across agencies, nonprofits, and corporate organizations.

Communications teams are being asked to do more, faster, and with greater accountability. This is also being handled with leaner teams, shifting expectations, and rapidly changing tools. AI and automation are being introduced through new platforms that are reshaping how work gets planned, produced, reviewed, and delivered.

If this reasonates with you, check out our panel that will explore the key trends, tools, and policies shaping communications operations in 2026.

Attendees will hear how teams are managing:

  • Intake, prioritization, and resourcing

  • Evolving workflows, approvals, and governance

  • Integrating AI, automation, and new tools into daily work

  • Establishing policies and guardrails for quality, risk, and consistency

  • Supporting creative and client-facing work under pressure

The session will also provide an opportunity to learn from and connect with operations peers across agencies, in-house teams, and the social sector, making this a valuable forum for shared challenges, emerging best practices, and cross-sector perspective. And yes, lunch is included with every ticket.


Panelists

  • Lauren Foley, Chief Operating Officer, JT Strategic Communications (Moderator)

  • Mark Murray, Chief Operating Officer, Field Foundation


Event Timeline

11:30 AM – Arrival, lunch, and networking
12:00 PM – Panel discussion begins
12:45 PM – Panel discussion concludes
1:00 PM+ – Optional networking and informal conversations


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